DELIVERY
We process all orders within 1-2 business days (unless otherwise specified, you will be contacted if necessary). Delivery is FREE for all orders $ 250 and more (before taxes) This amount must also be reached with the addition of a promo code.
* working days (Monday to Friday with the exception of public holidays).
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Deliveries are made by Canada Post and times may vary depending on their service. You will receive a parcel tracking number once your order has been sent.
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Delivery charges will be applied to all orders under $ 250 in the amount of $ 14 . Orders collected directly from the store have no preparation costs and orders delivered in the Saint-Jean-sur-Richelieu region are FREE . You will be contacted to establish the time of delivery (according to our opening hours).
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Free samples with all online orders.
RETURN
Within 14 days of receipt you may request an exchange for another product of equal or lesser value; or pay the cost of the difference. ONLY if the products are in their original condition (sealed products, boxes intact, supporting invoice).
For hygienic reasons, NO exchange on open products.
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THE COSTS OF RETURNING TO THE STORE ARE AT YOUR EXPENSE.
CONDITIONS AND CONFIDENTIALITY
Any order appearing on the website implies acceptance of these general conditions.
All the data provided and the confirmation of sale will constitute proof of the transaction and acceptance of the operations carried out. The fact of validating your order implies for you the obligation to pay the indicated price.
All personal information entered during an online order will be kept private.
APPOINTMENT CANCELLATION POLICY
All appointments are confirmed 24 hours in advance. For all cancellations within 24 hours or on the same day, 40% of the amount of your treatment will be billed to you.